To use LibDib, it is a requirement that Makers ship all orders via LibShip, our flat rate shipping program that saves both time and money. Any order that is acquired through, facilitated by, or processed by LibDib that is not promptly shipped via LibShip will result in a $25 per case fee, due immediately. LibDib has partnered with FedEx to offer simplified pricing, automated tracking and enhanced features. Note: For LibShip pricing information click here.
Step 1: Agreement and LibShip Certified
To be eligible for LibShip, the shipper must have an Alcohol Shipping Agreement with FedEx. Learn more on how to do that with FedEx Alcohol Requirements and LibShip: How to set up an Alcohol Shipping Agreement.
Once you have a FedEx Shipping License, sign into LibDib and add this info to your profile under “Compliance”.
Note on residential addresses:
If you have a residential address for your business, please contact FedEx directly. They require an explanation to show that your product is shipping from a different address than the one listed on the license. To get approved, this must be completed before you submit your application.
Get LibShip Certified! All Makers are required to take this 10 minute LibShip Certification in order to start selling with LibDib. It's easy and kind of fun. Click here to start the process.
Step 2: Receive an order
Once you receive an order, LibDib will send the standard FFO (Fulfillment Order) email. Click on the "Download LibShip Label" button. That will bring you to your ORDERS tab. From there follow the prompts to get your LibShip labels.
Select LibDib - FedEx (LibShip’s carrier).
Add the weight of your individual shipment. *If you have more than one case, when you click ADD ANOTHER SHIPMENT, a new line will appear to add the individual weight for that respective package. Don’t worry if you add the incorrect weight on your first package, FedEx will scan and weigh all packages and only bill according to its real weight.
Declare the value of the product shipping on this tracking number. This is an important step as any claims for breakage or loss in transit will be paid out according to what you declare.
Choose your “Ship From” address.
Note: FedEx requires that you add the FedEx account number for the shipper. This is so that they can verify that the shipper is an approved FedEx alcohol shipper. All billing still goes through LibDib.
Add a new ship from address if it is not listed in your current dropdown. FedEx requires that you add the FedEx account number for the shipper. This is so that they can verify that the shipper is an approved FedEx alcohol shipper. All billing still goes through LibDib.
Change your “Ship From” address if needed.
Create your Shipping Label(s).
If your order has more than one box/package shipping, add additional shipments for each package you are shipping.
Assign your products to specific tracking numbers to help quickly identify products in the case of loss or damage or other inquiries from Buyers. If you are consolidating shipments, please also specify that here in “Case in shipment” by choosing how many packages are shipping together.
Download and include your other documents, Buyer Invoice & Warehouse In-Tag.
Step 3: Pack and label
Attach the prepaid label on the box, along with other required LibDib documents, Buyer Invoice and Warehouse In-Tag.
Step 4: Ship it!
It’s your responsibility to get your boxes to FedEx. You have a few options:
- Find a drop off location here.
- Add to your regularly scheduled pick ups with FedEx.
- Schedule a pick up.
Please note that there is an additional fee for scheduling a pick up which will be charged back to you.
Step 5: Billing
In LibDib markets, Makers are billed monthly for LibShip, LibShip Freight and any applicable pick up fees (for returns). In LibDib@RNDC markets, all shipping fees are included in the margin. Makers are not responsible for shipping costs in LibDib@RNDC markets.
For more information about LibShip, call us at 844.542.3421 or email firstname.lastname@example.org