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LibDib Onboarding Guide

The process of signing up and adding products is simple and intuitive. This guide will lead you in creating an account and getting ready to sell with LibDib.

What you need:

  • Federal TTB permit

  • Home State license 

  • Product and Brand information (images, content, collateral, POS)

  • An hour of time (give or take) 

1. Sign up at libdib.com 

There are no costs or contracts to create your account. 

*ASE clients: click here for specific onboarding instructions

*RNDC suppliers already have a LibDib sign in and should contact RNDC

2. Compliance

Makers are required to have a Federal TTB permit and a home state license to work with LibDib.

Each market (state) you choose to sell into may have additional compliance requirements that vary by state. State-specific compliance information can be found in the platform by going to Markets, clicking a particular state name, and then the Compliance tab. As an example, the Colorado compliance tab looks like this:

Screen Shot 2019-10-02 at 4.09.33 PM

3. Add Brand and Products 

Under the Products tab, add information about your brand(s) and product(s). This includes the story behind your brand, photos, videos, media mentions, tasting notes, and any other elements to get buyers excited. Everything you add here will create your unique brand and product pages. This is an opportunity to showcase your company and your products so don’t skip this step! For a detailed, step-by-step tutorial click here.

Package sizes: To add a package size for your product, scroll down to the bottom of the Spirits and Package Information tab. Click “Add Package” to select your container type, number of bottles per package, and bottle closure. Accurate case dimensions and pallet information will only be needed if the brand is being sold into chain accounts.

4. Select your Market(s), then set Availability, Quantity, and Maker Price

Under the Markets tab, tell us your plans for the market. Then, you must agree to the market policies under “Agreement” which is required before you’re able to submit new offerings. You may also need to enter additional market-specific compliance information. Then, click on the LibDib tab to set specific availability, quantity, and pricing by market. Where permissible, availability and pricing within specific territories of a market is open as well.

Screen Shot 2019-09-01 at 4.37.10 PM

  1. Availability - Indicates whether product is visible to buyers and available for purchase. For more information, click here.
  2. Quantity Available - this number is internal and not visible to buyers.
  3. Shipping Origin - Where is the product shipping from? This will default to the address you used when onboarding. To add another address (such as your warehouse) add the address under your profile.
  4. Pricing Steps
    • Enter your Maker Price This is the price LibDib pays to the Maker and typically includes the cost of the product and the cost of shipping to LibDib. Makers are responsible for the cost of shipping.
    • Selling Price - this is the wholesale price that restaurants, bars, and retailers pay LibDib. Once you enter the Maker Price, LibDib will set the Selling price which includes LibDib’s 15-18% margin and a “Dock & Delivery” fee per case.
    • Tiered Discounts - After you have established your Case 1 pricing, you can then set up additional tiered pricing (varies by market). Common tiers include case 3, case 5, and case 10 pricing.

Once you have finalized your pricing, click “Submit for Approval” and your pricing for that offering will be submitted into LibDib’s system. When all compliance requirements are satisfied, offerings will be approved and available for purchase. LibDib reviews and approves new offerings daily. Remember: compliance varies by state so offerings may become ‘live’ at different times.

 

*New York price changes: In New York, due to price posting, once your priced offering is approved by LibDib, you cannot immediately change the price. Email makers@libdib.com for price changes. 

5. Preview your Page

This is how products are viewed by Resellers in LibDib’s store. Click on a product card to see the information, photos, videos, and sales materials you’ve uploaded. For examples and best practices on how to create a brand page that pops, click here.

6. Manage your Profile

Hover over your name in the top right hand corner and click on “Profile.” From here, you can:

  • Add/update addresses - Your Primary, Billing, and Shipping addresses will default to the address you provided during on-boarding. This is where you’ll have the option to add additional addresses or modify your address as needed. For example, your primary address could be different from where your product is shipping from.
  • Add a team member - Set the role for your team members to Administrator, Fulfillment, or Staff. A person with Staff status will not be able to change pricing on products, but has access to all other functionality within the platform.
  • Update notification preferences - Choose who receives what notifications and how they are notified. By default, team members will receive email notifications, but you can also receive updates via text message as well.

And there you have it! You’ve successfully on-boarded and created your Libdib page. Still have questions? Reach out to us at Makers@libdib.com. Welcome to Distribution Done Differently!