Cancelling a Membership 

We understand that business needs can change, and you may need to cancel your LibDib subscription. Here’s what you need to know:

Notice Period

• All memberships require a minimum commitment of three months. Building a successful distribution program takes time. Buyer onboarding, product approvals, compliance reviews, account setup, and sales outreach often occur over several weeks, and results rarely happen immediately. A three-month membership provides enough time to complete the setup process, activate your products in the market, and begin generating meaningful opportunities, ensuring you receive the full value of the LibDib platform and services.
• A 30-day written notice is required for all cancellations (see link below)
• Your subscription remains active during this 30-day period.
  
  

Outstanding Balances

• Any balances owed to LibDib prior to your cancellation notice are still due in full.
• Please ensure that all invoices are settled to avoid account or service interruptions.
  
  

Gold Only: Inventory

• In accordance with the Gold Tier Contract, all inventory associated with your account must be either depleted, returned, or destroyed before cancellation can be finalized. Please navigate to the Inventory tab on the platform to review any products with remaining balances. If inventory is still in stock, monthly Gold charges will continue to apply until all inventory has been cleared.

How to Cancel

• To begin the cancellation process, please complete the official Cancellation Form.
• Once submitted, our team will confirm receipt and guide you through the next steps.
  
  

Important Reminder

These policies are in place to ensure a smooth transition and to maintain account accuracy. If you have any questions before submitting your cancellation, please contact your Portfolio Manager or makers@libdib.com.