We understand that business needs can change, and you may need to cancel your LibDib subscription. Here’s what you need to know:
Notice Period
- A 30-day written notice is required for all cancellations.
- Your subscription remains active during this 30-day period.
Outstanding Balances
- Any balances owed to LibDib prior to your cancellation notice are still due in full.
- Please ensure that all invoices are settled to avoid account or service interruptions.
Gold Only: Inventory
- In accordance with the Gold Tier Contract, all inventory associated with your account must be either depleted, returned, or destroyed before cancellation can be finalized. Please navigate to the Inventory tab on the platform to review any products with remaining balances. If inventory is still in stock, monthly Gold charges will continue to apply until all inventory has been cleared.
How to Cancel
- To begin the cancellation process, please complete the official Cancellation Form.
- Once submitted, our team will confirm receipt and guide you through the next steps.
Important Reminder
These policies are in place to ensure a smooth transition and to maintain account accuracy. If you have any questions before submitting your cancellation, please contact the Makers Team.